Code of Conduct

These rules apply to everyone who uses Kallos. They exist to keep lessons safe, respectful and useful.

Everyone

• Treat others with respect. No bullying, harassment, discrimination or threats.
• Don't share anything sexual, violent, hateful or illegal.
• Don't pretend to be someone else, or use another person's account.
• Don't try to get around Kallos's security, or access information that isn't yours.
• If something worries you, report it, using the button on any lesson or conversation.

Tutors

• Communicate with students only through Kallos. Never share or ask for personal phone numbers, email addresses or social media, and never arrange to meet a student in person.
• Keep lessons professional: a quiet, appropriate space, appropriately dressed, camera on.
• Never record, screenshot or photograph a student. Kallos records lessons where required; you may not make your own copies.
• Don't give or accept gifts or money outside Kallos, and don't arrange lessons privately with a Kallos family.
• Report any safeguarding concern or disclosure to the Designated Safeguarding Lead the same day. Don't investigate it yourself and never promise a student to keep a secret.
• Write up feedback after each lesson, and reply to messages within two working days.
• Keep your DBS Update Service subscription active, and tell us immediately about anything that could affect your suitability to work with children.

Students

• Join lessons on time, ready to learn, somewhere appropriate.
• Don't share your login.
• Don't record lessons yourself.

Parents and guardians

• Help your child follow this code.
• Raise any concern about a lesson or a tutor with us, rather than directly with the tutor outside Kallos.

If the code is broken

We may give a warning, suspend an account, or close it. Where a child's safety may be at risk, we will act under our Safeguarding Policy, which may include contacting the police or local authority.